Shop Returns & Repairs

If you're not totally satisfied with your purchase we will happily accept your return within 30 days, and provide you with one of the following options:

• store credit

• a full refund to the value of the product's purchase price

• or an exchange.

🚨 Important: Returned items must be in their original, unused, unwashed condition with tags and packaging intact.

For change of mind returns, including where the wrong size, colour or item was ordered, the original delivery fee is non-refundable. If your order qualified for free shipping, we may deduct the shipping cost we incurred from your refund. Please contact us if you'd like to confirm this cost before making a return.

Unfortunately, we cannot accept returns on underwear for hygiene reasons.

1. Open the chat messenger in the bottom right corner.

2. Select I'd like to return or swap something from the options.

3. Follow the prompt to create your Shop Return request.

4. We'll then email you instructions on how to get your item back to us.

If something breaks or falls apart on you, please contact us and we'll figure out what's best to do, be it a repair or replacement.