All Collections
Shop
Ordering, product questions, shipping and delivery, refunds.
Shipping & DeliveryOur shipping and delivery policy.
Shop Returns & RepairsNeed to return an item? We've got you covered!
Gifted MembershipsA VIP Membership - the perfect gift for a trail buddy or fellow adventure.
Can I try things on, or visit the shop?If you're keen to visit our shop, we can arrange a time to suit.
Do you have something in stock?How to check if something is in stock in our shop.
How can I pay for my order?Our payment options include card, Afterpay and Google Pay
I forgot something. Can I combine to save shipping?If you need to add something to an existing order, here's how to combine orders to save a second shipping fee!
How can I use a Promo Code or Gift Voucher?Have a promo code or gift voucher? Awesome. Here's how to use it.
Product Specific
Questions and support about specific products.
What size poles should I get?Find the correct sizing for trail and running poles for your height.